NSW Caretaker Period has commenced

The caretaker period for the NSW Election commenced on 1 March 2019. Accordingly, no ministerial press releases or related information issued by the Government from 1 March 2019 will be available on this website. For copies of recently-issued ministerial press releases or information on the election policies of any political party, please go to the website of the relevant political party.

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Customer satisfaction index

One of the Premier’s Priorities is to improve customer satisfaction with key government services every year, this term of government to 2019. 

The Customer Satisfaction Measurement Survey measures consumer and business satisfaction on an annual basis. The survey captures feedback on 23 NSW Government services, including education, transport and housing.

In 2018, the consumer satisfaction index increased by 2.2 points and the business satisfaction index increased by 1.6 points since the 2015 baseline.