We used behavioural insights to identify the best way to engage people who are at high-risk of reoffending to voluntarily join behaviour change or other support programs.
The Behavioural Insights Unit’s latest report, Behavioural Insights in NSW 2016, is now available.
Lessons in practical applications of BI from the health domain.
Read on for some of the media coverage from Behavioural Exchange 2014.
We started working with the Behavioural Insights Unit (BIU) to increase the compliance effectiveness with respect to our fines, tax and debt recovery businesses. We conducted various trials to robustly understand the value of BI, one of which was for our land tax legal notices. Here are the details of the trial.
If you were unable to attend BX2014 or missed some sessions, you can now stream talks from the website.
“A gathering of sharp minds with a focus on the what, how and why of behavioural insights. An unbelievable line-up of speakers.”
Understanding People, Better Outcomes is a reflection on the achievements of the Unit and our trial partners over the past 18 months, sharing the lessons we have learnt along the way.
“We are already seeing some impressive results emerge from governments’ use of behavioural insights in public policy. In areas as diverse as organ donor registration and tax payments, simple changes in the way choices are presented to people have been shown to have a significant impact on the way they behave.
As we approach the end of 2013, it is a good opportunity to reflect on what has been achieved over the past year, and what lies ahead for the next 12 months. The headline message is that a there is a real sense of momentum growing behind the use of Behavioural Insights (BI) in the NSW public sector.
There has been a lot of research in to the way that BI can improve policies, service delivery and government interactions with customers; however, a recent report by the Mowat Centre at the University of Toronto has looked at how BI can be turned inward – on the public service itself.
Event Review - ‘Behavioural Insights in NSW: One Year On’
In recent years, government has produced some innovative campaigns aimed at behaviour change, many of which have been especially successful at harnessing the power of social media.
From 16 July to 16 August, I was a visitor at the School of Politics and International Relations at the Australian National University. I am working with Professor Keith Dowding on a project on the policy agenda of the Australian government (as well as matters nudge, I work on public policy).
‘Behavioural Insights in Action’ run in partnership with IPAA, saw over 100 participants attend from across the public sector, private sector and academia.
The Behavioural Insights Team runs Master Classes for NSW public sector employees throughout the year. The aim of the Master Classes is to broaden the knowledge and understanding of behavioural insights within the NSW public sector and to demonstrate how it can be practically applied to public policy and service delivery.