Our people

Jenna PalumboJenna is responsible for the overall strategic direction of the BIU. Jenna has worked across public, private and NFP sectors with a focus on innovative approaches to improving social outcomes. Jenna has degrees in Psychology and Finance is undertaking a Masters in Behavioural Science at the London School of Economics.


Jeanette oversees the trial design and data analytics within the BIU.  Jeanette has worked extensively in consumer research and customer experience, developing solutions, building global capability, managing large multinational projects and their teams. Jeanette’s PhD in behavioural economics focused on consumer decision making in superannuation.


Kim oversees two staff applying behavioural insights across a range of policy areas and the trial design and data analytics within the team. Kim leads the team’s work to achieve gender equality in senior roles in the NSW Government in line with Premier’s world class public service priority. Before joining the team, Kim worked in policy and consulting roles in Western Australia. Kim holds a PhD and Master’s degree in the area of applied psychology.

Kizzy Gandy

Kizzy oversees four staff, applies behavioural insights across a range of policy areas, and builds public sector capabilities in BIU’s methodology. Kizzy joined BIU after four years at the Behavioural Insights Team where she managed a large team and worked with governments around the world. Kizzy has a PhD in political psychology and previously worked in strategic evaluation and regulatory affairs.

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Anna leads the Health and Environment portfolios and has worked across the areas of Healthcare,  Obesity, Energy, Justice, Tax and Child Protection. She has previously held roles in environmental conservation policy in the public sector, and in policy and research for humanitarian and social housing not-for-profits. Anna has a Master’s Degree in Peace and Conflict Studies.

Clare Power

Clare leads the justice and education portfolios, and has previously worked in transport, visitor economy and employment policy. Prior to joining the public service, Clare worked in international aid and development and has a background in political economy.


Eva has studied behavioural economics and has a special interest in applying BI to systems and implementing counter-sludge measures. She has experience in applying BI across the Commonwealth and the NSW Governments in the areas of domestic violence, cyberbullying, regulatory compliance, drought relief, flexible work and program uptake.

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As BIU's Senior Data Analyst, Hui leads on quantitative statistical analysis work and advises on trial design. Hui has a background in organisational psychology and environmental research.

Jaime Comber

Jaime works across projects in Education, Revenue and Health. Prior to joining BIU, she worked in evaluation and research roles in higher education and mental health. Jaime has a background in Cultural Studies and Psychology, with a focus on Social Psychology.

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Jenny is a Senior Data Analyst in BIU, leading data analysis and advising on trial design for projects across the portfolios. Before she joined BIU, Jenny was an academic, researching social policy and drug and alcohol policy in multi-disciplinary teams.

Zuleyka Zevallos

Zuleyka leads the Industry portfolio, with a focus on boosting apprenticeship completions, and she has previously worked in the Justice portfolio. Prior to joining DPC, Zuleyka worked as an academic and she also managed research and policy programs on political conflict, gender violence and corporate inclusion for state government and not-for-profit organisations. She has a PhD in sociology.

Helen Robson

Helen is currently working on two of the Premier’s Priorities; reducing recidivism and a world class public service. She has an Honours degree in Criminology and Psychology and a keen interest in Justice. Prior to joining the BIU, Helen worked on digital projects using journey mapping and human-centred design. She has experience in public and private sectors in the UK and Australia.


Angela Liang

Angela is supporting BIU’s work on the Premier’s Priorities and helping to build public sector capability in behavioural insights methodology. Prior to joining the team, Angela worked in behavioural insights consulting and public health. Angela has a Bachelor of Psychology (Honours) and is currently completing a PhD in Psychology.

Jarrod Avila

Jarrod joined BIU in November 2019, he has worked in the behavioural insights field for three years and has experience working in the regulatory space within the federal public service. Jarrod works to support projects across all areas of the BIU, including the environment, education, and service delivery. Jarrod’s work in the BIU focuses on the world class public service Premier’s Priority and building BI capability across the Sector. He has an honours degree in Political Economy.

John Dundas

John supports the delivery and evaluation of BIU’s trials and capability building work. Prior to joining the team, John worked in research and analytics for NGOs and the private sector. He is currently completing a Masters degree in economics.


Meghan has three years of experience in the Government sector, two as Assistant Behavioural Advisor in the NSW Behavioural Insights Unit. Meghan has provided insights on a vast array of issues across portfolios including: Education, Health, Transport, Finance, Services & Innovation, Planning & Environment, Industry and Premier & Cabinet. Meghan has a background in consultancy and project management in the private sector. Meghan holds a Bachelor in Biology and a Masters of Business Administration (MBA).  

Alex Gyani

Alex joined BIU in May 2014 as a secondment from the UK Behavioural Insights Team (BIT). He is a Senior Advisor with the UK BIT’s Australian office where he leads the team’s evaluation work. He has worked across numerous policy areas, with an emphasis on health and employment.

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Rory was seconded from the UK Behavioural Insights Team (BIT) to DPC in November 2012 to help set up and run BIU. He is Managing Director of the BIT’s Australian office and now splits his time between that role and his work with BIU. He has worked in a number of areas including health, employment, tax, justice, community services and education.