Behavioural Insights

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Encouraging managers to support flexible working

17 December 2019NSW Department of Premier & Cabinet

In our latest randomised controlled trial we showed that behaviourally-informed messaging is effective in prompting managers to engage with their staff about flexible work.

Building capability in applying and testing behavioural insights

9 December 2019NSW Department of Premier & Cabinet

Our goal is to see behavioural insights (BI) applied in everyday policy and service design across the NSW Government, leading to better outcomes for the people of NSW. We wanted to make it easy for busy public servants to test their BI ideas, so we created a short and practical guide on RCTs, A/B tests and before-and-after studies.

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