DPC will ensure complaints are promptly and properly dealt with.

The Department of Premier and Cabinet (DPC) is committed to responding to external complaints fairly, efficiently and effectively. Our external complaint management system is designed to:

  • enable DPC to respond to complaints in a timely and effective way
  • strengthen accountability
  • enhance public confidence in our administrative systems
  • provide information for DPC to continuously improve our services.

DPC's External Complaints Handling Policy provides guidance for staff on how to manage an external complaint

Please contact us to make a complaint.