DPC will ensure complaints are promptly and properly dealt with.
DPC is committed to:
- respectful treatment of the complainant and all persons involved
- information and accessibility for those making a complaint
- good communication with the complainant and all persons involved
- taking ownership by equipping DPC staff to handle external complaints and discharge their responsibilities effectively
- timeliness in dealing with complaints, adopting the a tired approach and
- having benchmark timeframes in DPC procedures
Please contact us to make a complaint.